Working with customers can be stressful. Even one difficult client can throw off your day—but sometimes, a customer encounter becomes unforgettable.

A hairstylist once shared a bizarre experience. Her wealthy client returned in tears days after her appointment, claiming she’d lost her earrings. The stylist checked under the table and found them. When she handed them over, the client declared, “Yes, they’re mine! But I won’t wear them again—they were on the floor. You can have them if you want.” Then she left. Confused but amused, the stylist kept the earrings—they were beautiful.

Another unforgettable moment happened in a restaurant when an Asian tourist was mistreated. The manager mocked his accent, seated him by the restroom, and even served him leftovers. When the man calmly stood up and revealed he was the owner of the restaurant chain, the atmosphere shifted instantly.

“I travel incognito to inspect service,” he said, showing his ID. The manager turned pale as the owner fired him on the spot, stating, “No apologies. Your actions speak for themselves.”

Mr. Chen’s actions went viral, praised for standing against discrimination and setting a powerful example. It was a clear case of instant karma—and a reminder that every customer deserves respect.